796 West Ave, Crossville, TN 38555
(931) 484-2102

Update: COVID-19 Health Advisory

As more information about the coronavirus has become available, we believe it is important to inform our patients on best practices to keep yourselves and your family members safe.

Please refer to this fact sheet from the CDC that outlines what you need to know about the coronavirus.

Please be aware that our office is taking precautions to prevent against this disease. If you or someone you have been in contact with is at risk or has shown any symptoms of the coronavirus, we ask that you please contact us to reschedule your appointment.

Cumberland Hearing Aid Center

Don't let hearing loss isolate you from friends and family, or from doing the things you love. With hearing aids, you can enter life fully again. We sincerely mean it when we say —your hearing matters, not just to you but to the people you love, and we are here to work with you to find a solution.

A Different Approach

Cumberland Hearing Aid Center front office

What do you think of when you imagine getting treated at a hearing aid center? People often tell us they've had bad experiences with pushy salespeople and impersonal treatment when they’ve gone to get their hearing checked. We're not like that. Choose Cumberland and you'll see why clients comment again and again that they can trust us.

Cumberland Hearing Aid Center is a family-oriented practice. We value you as an individual, and we stay in touch long after you get hearing aids because we want to make sure you continue to hear your best. Our clients look forward to seeing us because we have fun talking together. It's not like going to see the doctor in a cold medical office. It's like paying a visit to a friend — who happens to be very skilled at helping you hear better.

When you walk through our doors, you're not just a client; you become a valued friend. We treat you with as much care and respect as we would a member of our own family.

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Why Our Practice?

  • We are passionate about helping people hear better. Hearing loss is personal. We are dedicated to serving people with hearing loss because we know what it’s like after seeing our own loved ones experience hearing loss.
  • We personalize your care. We listen to you about your experiences and we base your treatment on what you need and want. We go through every step with patience and understanding; so you won’t ever feel rushed.
  • We charge fair prices and communicate them directly. Unlike some people, we tell you up front what hearing aids cost, and we work with you to find something in your budget.
  • We don't pressure you to buy hearing aids. If you're not ready to get hearing aids, that's fine! We'll be happy to schedule a follow-up in a year or so to keep an eye on your hearing loss in case it changes.
  • You can count on us. "I feel like I can trust you" is something we hear a lot. Your trust is important to us; that’s why we strive to be honest, fair, and compassionate in everything we do.
  • We go above and beyond to help you. Whether you have a demanding schedule and need an appointment outside of our normal hours, or if you need us to come to you, we’re here to help.

Your First Appointment

Crossville, TN couple making hearing appointment
  1. When you come into our office, we will walk you through your paperwork, introduce ourselves, and answer any questions you have. We like to start every appointment with a conversation, and we'll take as much time as you need to let you tell us your story.
  2. Next, we'll give you a full hearing test so we can get a complete understanding of your hearing loss. Your results will let us know what areas you need help in. We ask you what you think and what you've noticed you have trouble with, as well as the kind of listening environments you spend your time in.
  3. Based on your hearing loss and what you've told us about your lifestyle, we can determine what hearing aids we think would be best for you. If we don't think hearing aids are the answer, we'll tell you.
  4. If you decide you want to proceed with hearing aids, we have some demo units in stock that we can fit you with to give you firsthand experience with how hearing aids look, feel, and sound in your own ears. If you want to purchase hearing aids, we'll put in the order right away. If you want custom-fit hearing aids we would need to make a custom mold of your ears.
  5. If you're not ready to get hearing aids, don't worry; we won't push you. We may schedule a follow-up appointment for the next year so we can keep track of your hearing loss, but we won't try to sell you something you don't want.

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